Shipping policy

 Fovere Shipping Policy

Thank you for visiting and shopping at Fovere.net. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy - USA

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Please note that due to the ongoing Covid-19 situation shipping and fulfilment networks are being disrupted.  As such delays in shipping and receiving your order may sometimes occur which are outside of our control. We endeavor to update you with any delays as soon as we are aware of them.

Shipping rates & delivery estimates

All orders will be shipped free of charge. We aim to use 2 day shipping wherever possible.

Fovere sometimes utilises the Amazon warehousing and fulfilment network to deliver some of our goods. This allows us, a small family business, access to very competitive rates and allows us to offer free delivery. Your cremation urns may be received in an Amazon box but please know you are supporting small business.

Shipment to P.O. boxes or APO/FPO addresses

Fovere only ships to addresses within the U.S, excluding Puerto Rico, US Virgin Islands and APO & FPO addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Fovere is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

 Fovere is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and include photos of the damage to support@fovere.net so we can file a claim and arrange a replacement.

Please save all packaging materials and damaged goods until the claim has been resolved.

Please save all packaging materials and damaged goods before filing a claim.